Terms & Conditions
Terms and Conditions
Access and use of our Web site, together with the sale and the purchase of products from the site, are governed by the terms and conditions set out below.
By using the site you agree to accept the following terms and conditions. If you do not wish to accept these terms and conditions, you may choose not to use this site or contact us to ask for further information. A contract between Extreme Sports Ltd and the customer will exist once an order has been accepted, processed, dispatched and received.
Company details
This Site is owned by Extreme Sports Ltd. Extreme Sports Ltd's registered office is 86-88 East Laith Gate, Doncaster , South Yorkshire, DN1 1JE, United Kingdom.
Disclaimer
To the fullest extent permitted at law, Extreme Sports Ltd is providing this Web site and its contents on an "as is" basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this Web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Extreme Sports Ltd does not represent or warrant that the information accessible via this Web site is accurate, complete or current. Price and availability information is subject to change without notice.
Except as specifically stated on this Web site, to the fullest extent permitted at law, neither Extreme Sports Ltd nor any of its affiliates, directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this Web site or the information, content, materials or products included on this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. For the avoidance of doubt, Extreme Sports Ltd does not limit its liability for death or personal injury to the extent only that it arises as a result of the negligence of Extreme Sports Ltd, its affiliates, directors, employees or other representatives.
Our Web site images, descriptions, stock availbility and colours are subject to change and are for illustration only. In the event of a particular colour or variation not being available we will make every attempt to find a suitable alternative.
Order Fulfillment
Due to the nature of our business, stock availability can not be guaranteed. If your goods are in stock the order will be shipped in order to reach you within 5 working days. Payment is not taken from your credit card until stock has been checked and the order is ready for shipping.
Payment and Security
We accept payments from Visa, Mastercard, Access, Switch, Solo, Delta and American Express cards. We can't accept Visa Electron cards online or by mail order but you can use them in store.
Delivery
Orders that will be shipped to reach the customer within 5 working days (usually 1 or 2 working days) and must be signed for so please make sure there will be someone available at your delivery address.
Pricing
We set the same initial prices in the Extreme Sports Ltd store, catalogues and website. However, over time prices may vary within the store, catalogue and website due to promotions and offers being run. From time to time we may alter the pricing on www.extremesports.ltd.uk so that the prices are lower than in the current catalogue or instore. Unfortunately we cannot offer the same pricing in this instance in the store.
Prices displayed on the Web site are inclusive of VAT.
Returns Policy
IMPORTANT: Before returning an item to us you must call us for a returns number. Items sent back without a returns number cannot be accepted.
When you return an item to us, please fill in the returns slip which will be included in your parcel. Your completed returns slip must then be returned with the goods to the address provided. We would suggest that you keep a note of your returns number in case you need to contact us regarding your return.
Non-faulty items must be sent back in their original unused condition within 14 days of the invoice date. Once received, we will offer an exchange or a full refund if required. CD's, videos, games and DVD's will not be accepted unless they are returned sealed. Magazines and custom setups cannot be returned. You will be required to pay postage when returning your exchange items to us. You can also return non-faulty goods to any of our shops for an exchange only - please bring your invoice/receipt with you.
Faulty items are dealt with individually. Goods are guaranteed against manufacturing defects and all will have to be inspected by us and some by the manufacturer before we can accept them as faulty. Please return your goods to us - once we are satisfied the goods are faulty we will offer a FREE repair, replacement, exchange or refund.
Skateboard setups are custom made to the customer's order and therefore cannot be returned. In addition, snapped or cracked boards usually occur when your foot is in the wrong position when landing a trick or grab. Unfortunately, if this happens, Extreme Sports Ltd can not replace your broken board or a board with pressure cracks.
Privacy Policy
Extreme Sports Ltd are dedicated to protecting your privacy. When you place an order with Extreme Sports Ltd you will need to supply us with your name, billing address, shipping address, phone number, e-mail address, a password and payment card information.
Extreme Sports Ltd will not disclose your details to any third party without your permission. In order to improve customer service and ease of Web site use we will observe customer traffic patterns, purchase data and Web site use. Extreme Sports Ltd abide by the Data Protection Act 1998.